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Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025

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Financial Services
Digital Transformation

Incrementando la eficiencia: Lograr un 80% de automatización de pruebas para una cooperativa de ahorro y crédito federal

Una cooperativa federal enfrentó desafíos como aplicaciones que no cumplían con WCAG, procesos intensivos en datos, entradas de prueba propensas a errores y fallas frecuentes que afectaban las implementaciones. Buscaban una solución centrada en usabilidad, integridad de datos, seguridad y accesibilidad.
December 13, 2024
Technology & Communications
AI Center of Excellence

Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025
Technology & Communications
AI Center of Excellence
Data Engineering and Analytics

Renovación de las operaciones de ventas para una empresa líder en tecnología: la solución integral de Relanto

Una empresa líder en tecnología luchó por entregar información esencial de ventas con prontitud, lo que obstaculizó la toma de decisiones de su equipo de ventas. Buscaron una solución dinámica para mejorar el acceso a métricas de ventas cruciales y mejorar la eficiencia general.
December 13, 2024
Retail & CPG
Data Engineering and Analytics

Unifying Retail Data: How a Centralized Platform Transformed Reporting and Decision-Making

A large retail chain with over 100 outlets faced fragmented data sources, manual reporting inefficiencies, and lack of a unified view of business KPIs, leading to high turnaround times and poor decision-making.
August 1, 2025
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Casos de estudio

Case Study: AI CoE

GenAI in Action: Reimagining Post-Sales Journeys for 17,000+ Users

Case Study: AI CoE

Transforming Customer Experience with AI-Driven Querying at Scale

A global technology provider struggled with slow, manual data access, limited SQL skills among business users, and overdependence on technical teams, impacting decision-making and scalability.
Caso práctico: Datos, IA y automatización

Automating Rebates and Accruals at Scale: A Data Engineering Breakthrough

A leading technology company struggled with automating rebate and accrual processes for VIP Annuity partners due to fragmented data, inconsistencies, and manual inefficiencies. These challenges impacted financial forecasting accuracy and partner satisfaction.
Caso práctico: Datos, IA y automatización

Strengthening Data Foundations: A Cloud-First Governance and Analytics Success Story

A leading Hi-Tech client faced fragmented data governance, inefficient report creation, and security vulnerabilities that hindered data accuracy, BI productivity, and timely insights. These challenges threatened decision-making and exposed the business to operational and compliance risks.
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