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Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025

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Technology & Communications
Data Engineering and Analytics

Automating Rebates and Accruals at Scale: A Data Engineering Breakthrough

A leading technology company struggled with automating rebate and accrual processes for VIP Annuity partners due to fragmented data, inconsistencies, and manual inefficiencies. These challenges impacted financial forecasting accuracy and partner satisfaction.
August 1, 2025
Technology & Communications
Data Engineering and Analytics

Strengthening Data Foundations: A Cloud-First Governance and Analytics Success Story

A leading Hi-Tech client faced fragmented data governance, inefficient report creation, and security vulnerabilities that hindered data accuracy, BI productivity, and timely insights. These challenges threatened decision-making and exposed the business to operational and compliance risks.
August 1, 2025
Technology & Communications
Digital Transformation

Relanto optimiza la información financiera para el proveedor líder de software, logrando una reducción del 50-60% en el tiempo de procesamiento

Un cliente de alta tecnología, experto en software de colaboración, enfrentó informes financieros lentos debido a integraciones complejas y herramientas obsoletas. Buscaban automatización para agilizar procesos, reducir el esfuerzo manual y mejorar la eficiencia, permitiendo enfocarse en tareas estratégicas.
December 13, 2024
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Casos de estudio

Case Study: AI CoE

GenAI in Action: Reimagining Post-Sales Journeys for 17,000+ Users

Case Study: AI CoE

Transforming Customer Experience with AI-Driven Querying at Scale

A global technology provider struggled with slow, manual data access, limited SQL skills among business users, and overdependence on technical teams, impacting decision-making and scalability.
Caso práctico: Datos, IA y automatización

Automating Rebates and Accruals at Scale: A Data Engineering Breakthrough

A leading technology company struggled with automating rebate and accrual processes for VIP Annuity partners due to fragmented data, inconsistencies, and manual inefficiencies. These challenges impacted financial forecasting accuracy and partner satisfaction.
Caso práctico: Datos, IA y automatización

Strengthening Data Foundations: A Cloud-First Governance and Analytics Success Story

A leading Hi-Tech client faced fragmented data governance, inefficient report creation, and security vulnerabilities that hindered data accuracy, BI productivity, and timely insights. These challenges threatened decision-making and exposed the business to operational and compliance risks.
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