Case Studies

Recent Case Study

Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025

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Technology & Communications
AI Center of Excellence

Advancing Accuracy and Scalability through Smart Data Capture

August 19, 2025
Technology & Communications
AI Center of Excellence

AI-Powered Conversational Analytics and RAG Transform Global Partner Performance

August 19, 2025
Technology & Communications
Digital Transformation

Enhancing Stability and Efficiency: Achieved 98% Automation in Smoke Suite for Leading Hi-Tech Client

A leading hi-tech client struggled with scaling Salesforce and automating QA processes, resulting in defect leakages. They sought a partner to automate testing, develop a robust framework, and improve accuracy, efficiency, and operational performance.
September 15, 2024
Technology & Communications
Data Engineering and Analytics
Digital Transformation

Revolutionizing Document Management for Team Collaboration Specialist, Achieving 55% Containment Rate

A high-tech company specializing in team collaboration software struggled with managing and retrieving documents due to improper tagging and categorization. They sought a solution to improve document management and streamline information retrieval.
September 15, 2024
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Case Studies

Case Study: Digital Transformation

Revolutionizing Document Management for Team Collaboration Specialist, Achieving 55% Containment Rate

A high-tech company specializing in team collaboration software struggled with managing and retrieving documents due to improper tagging and categorization. They sought a solution to improve document management and streamline information retrieval.
Case Study: Digital Transformation

Boosting Efficiency: Achieving 80% Test Automation for a Federal Credit Union

A major federal credit union faced challenges including non-WCAG-compliant applications, data-intensive processes, error-prone test data entry, and frequent test failures impacting deployments. They were looking for a solution emphasizing usability, data integrity, security, and accessibility.
Case Study: EBP

Transmuting Incentive Management to Advance Sales Performance for Global Enterprise IT Leader

A global technology company faced issues with manual processes and data silos. They sought a solution to enhance team collaboration, integrate data systems, and improve Incentive Compensation Management (ICM) workflows.
Case Study: EBP

Maximizing Data Management and Contract Efficiency for a Leading Biotech Firm

The world’s largest biotech client faced data management and performance challenges that hindered contract handling. They sought an advanced solution to improve data management, streamline extraction, and boost operational efficiency.
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