Case Studies

Recent Case Study

Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025

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Technology & Communications
AI Center of Excellence

Advancing Accuracy and Scalability through Smart Data Capture

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August 19, 2025
Technology & Communications
AI Center of Excellence

AI-Powered Conversational Analytics and RAG Transform Global Partner Performance

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August 19, 2025
Technology & Communications
Digital Transformation

Enhancing Stability and Efficiency: Achieved 98% Automation in Smoke Suite for Leading Hi-Tech Client

A leading hi-tech client struggled with scaling Salesforce and automating QA processes, resulting in defect leakages. They sought a partner to automate testing, develop a robust framework, and improve accuracy, efficiency, and operational performance.
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September 15, 2024
Technology & Communications
Data Engineering and Analytics
Digital Transformation

Revolutionizing Document Management for Team Collaboration Specialist, Achieving 55% Containment Rate

A high-tech company specializing in team collaboration software struggled with managing and retrieving documents due to improper tagging and categorization. They sought a solution to improve document management and streamline information retrieval.
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September 15, 2024
What we have achieveD

Case Studies

Case Study: AI CoE

GenAI in Action: Reimagining Post-Sales Journeys for 17,000+ Users

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Case Study: AI CoE

Transforming Customer Experience with AI-Driven Querying at Scale

A global technology provider struggled with slow, manual data access, limited SQL skills among business users, and overdependence on technical teams, impacting decision-making and scalability.
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Case Study: Data Engineering & Analytics

Automating Rebates and Accruals at Scale: A Data Engineering Breakthrough

A leading technology company struggled with automating rebate and accrual processes for VIP Annuity partners due to fragmented data, inconsistencies, and manual inefficiencies. These challenges impacted financial forecasting accuracy and partner satisfaction.
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Case Study: Data Engineering & Analytics

Strengthening Data Foundations: A Cloud-First Governance and Analytics Success Story

A leading Hi-Tech client faced fragmented data governance, inefficient report creation, and security vulnerabilities that hindered data accuracy, BI productivity, and timely insights. These challenges threatened decision-making and exposed the business to operational and compliance risks.
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