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Transforming Customer Support with R-CaseAssist: Scalable Automation Through AI

August 19, 2025

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Technology & Communications
Data Engineering and Analytics

Automating Rebates and Accruals at Scale: A Data Engineering Breakthrough

A leading technology company struggled with automating rebate and accrual processes for VIP Annuity partners due to fragmented data, inconsistencies, and manual inefficiencies. These challenges impacted financial forecasting accuracy and partner satisfaction.
August 1, 2025
Technology & Communications
Data Engineering and Analytics

Strengthening Data Foundations: A Cloud-First Governance and Analytics Success Story

A leading Hi-Tech client faced fragmented data governance, inefficient report creation, and security vulnerabilities that hindered data accuracy, BI productivity, and timely insights. These challenges threatened decision-making and exposed the business to operational and compliance risks.
August 1, 2025
Technology & Communications
Digital Transformation

Relanto Streamlines Financial Reporting for Leading Software Provider, Achieving 50-60% Reduction in Processing Time

A Hi-tech client, specializing in team collaboration software, struggled with slow and inefficient financial reporting due to complex data integration and outdated tools. They sought automation to streamline processes, reduce manual effort, and enhance reporting efficiency, enabling a focus on strategic tasks.
September 15, 2024
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Case Studies

Case Study: Digital Transformation

Revolutionizing Document Management for Team Collaboration Specialist, Achieving 55% Containment Rate

A high-tech company specializing in team collaboration software struggled with managing and retrieving documents due to improper tagging and categorization. They sought a solution to improve document management and streamline information retrieval.
Case Study: Digital Transformation

Boosting Efficiency: Achieving 80% Test Automation for a Federal Credit Union

A major federal credit union faced challenges including non-WCAG-compliant applications, data-intensive processes, error-prone test data entry, and frequent test failures impacting deployments. They were looking for a solution emphasizing usability, data integrity, security, and accessibility.
Case Study: EBP

Transmuting Incentive Management to Advance Sales Performance for Global Enterprise IT Leader

A global technology company faced issues with manual processes and data silos. They sought a solution to enhance team collaboration, integrate data systems, and improve Incentive Compensation Management (ICM) workflows.
Case Study: EBP

Maximizing Data Management and Contract Efficiency for a Leading Biotech Firm

The world’s largest biotech client faced data management and performance challenges that hindered contract handling. They sought an advanced solution to improve data management, streamline extraction, and boost operational efficiency.
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